Refill Bottles are for Refills
There is a reason refill bottles are so named. You’re supposed to pour the contents into the original bottle, thus making use of the same container twice and, well you know, saving the Earth. Anyway, this person decided to see just how gullible the public is.
Turns out that sticking the pump from the original container into the refill bottle doesn’t work because it’s a different shape. So who do they blame when this doesn’t work? The manufacturer, who else!
The customer’s always right. Unless they aren’t. And here, they clearly are not!