Samsung is working on a fix for WhatsApp’s Dual Messenger issue.
The One UI shell, thanks to this function, allows you to create copies of various applications. For example, in the case of the WhatsApp messenger, this allows you to have two accounts on one device.
However, this is exactly the case with WhatsApp. Some users are faced with a situation where they cannot send files saved on their smartphone when using the application in Dual Messenger mode. Some users cannot even open such files after receiving.
Samsung has promised to fix the problem with one of the upcoming software updates. In the meantime, the company advises sending files by opening the gallery or the My Files app. There you need to select the files to send and share them via a copy of WhatsApp.